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Privacy Policy

Last updated: December 2024

Summary

We know that most visitors rarely read lengthy privacy documents from beginning to end. For this reason, chord.space provides a short overview here at the top. This summary does not replace the full policy — we strongly encourage you to read the complete version to fully understand how your data is collected and used.

When you browse or interact with chord.space, certain personal data may be gathered and processed for defined purposes. The two primary reasons we process personal information are: (i) sending direct promotional content when you explicitly request it; and (ii) sharing limited data with licensed operators you choose to visit through our outbound links, which is essential for our revenue model.

For full details, please review the sections below.

About this Privacy Notice

This Privacy Policy applies to all personal data processed when you interact with the website www.chord.space (“the Website”).

We may update this Privacy Policy whenever required. The newest version will always be available on the Website, and we will notify you if significant changes occur.

What personal data we collect

If you subscribe to our newsletter, we collect your email address.

When you engage with us on social platforms such as X, Instagram, Facebook, or YouTube, we may see publicly available information, including your username and any visible reactions like comments or likes.

If you contact us directly, we collect your email and any information you include in your message.

If you participate in competitions or promotions, we collect details related to your entry as well as any contact information you provide.

All of the above are examples of data you provide voluntarily.

We also automatically collect technical data during your visit, such as device type, IP address, and information about your behavior on the Website.

When you click on an operator link (e.g., “Get a bonus” or “Visit site”), we track that click and may receive information from the operator if you later register, deposit funds, or use their services.

We also collect aggregated statistical information, such as overall page traffic, which does not personally identify you.

We do not intentionally collect Special Category Data (such as race, religion, political views, biometric data, health information, or criminal history).

The Website uses cookies. You can find more details in the Cookies section.

Purposes for processing your personal data

The table below explains why we process your data and the legal basis for each type of activity.

Purpose / Activity Legal basis for processing
Providing access to Website features and services Performance of a contract
Detecting traffic to operator websites and related activity Legitimate interests (ensuring proper compensation from operators)
Managing our relationship with you Performance of a contract
Maintaining Website security, stability, and performance Legitimate interests (operational reliability)
Using analytics to improve the user experience Legitimate interests
Sending direct marketing communications Consent
Personalizing marketing messages Legitimate interests (content relevance)
Advertising through social media platforms Legitimate interests (audience targeting)
Responding to inquiries or support requests Legitimate interests
Conducting satisfaction surveys Legitimate interests

We may also process your personal data for additional, compatible purposes. Should this occur, the Privacy Policy will be updated accordingly.

Communications

If you consent to receive marketing communications, we may send promotional messages from time to time. You can unsubscribe at any moment using the link included in each email.

We may also send operational updates or surveys, which are not classified as marketing.

Who we share your data with

Your information may be shared with operators whose websites you visit via chord.space. We advise reviewing their privacy policies to understand how they handle your data.

We may share data with service providers that help maintain Website functionality, analytics, or operations.

In specific circumstances, data may be shared with:

  • Professional advisors (such as legal, financial, or technical consultants)
  • Law enforcement authorities where legally required
  • Potential investors or buyers in the event of corporate restructuring
  • Affiliated companies within our group

We may also share aggregated, non-identifiable information with external partners.

International transfers

Your personal data may be stored or transferred outside Serbia or the EEA. When such transfers take place, we apply appropriate safeguards, including Standard Contractual Clauses, to ensure your data remains protected.

Data retention

We retain your personal data only for as long as necessary based on:

  1. whether you maintain an active relationship with us,
  2. whether applicable laws require certain data to be retained,
  3. the limitation period for potential legal claims.

Data retained for analytical or statistical purposes is always anonymized.

Your rights

You have the right to:

  • request confirmation of whether we process your data and receive a copy,
  • request correction of inaccurate or outdated data,
  • request deletion of your personal information,
  • restrict the processing of your data,
  • object to processing based on legitimate interests,
  • withdraw consent at any time,
  • request the transfer of your data to another party (data portability).

To exercise these rights, contact us at info@chord.space.

We may request additional information to confirm your identity before completing your request. In some cases, due to legal or operational requirements, we may be unable to fulfill certain requests.

Cookies

The Website uses cookies — small text files stored on your device.

Further details on cookie usage and management can be found in our Cookies section.

Only essential cookies are active automatically. All other cookies require your consent via our Cookie Tool.

We use GA4 analytics cookies to enhance Website performance and functionality.

More Information

If you have any questions regarding how we process personal data, you may contact us at info@chord.space.

If you are not satisfied with our response, you may file a complaint with the appropriate data protection authority. However, we kindly request contacting us first so we may attempt to resolve the matter directly.

Last updated: October 2025